Ask the Booker Location for Services (v2)

Modified on Fri, 3 Apr at 4:01 AM

We’ve introduced a new location type
 that allows customers to enter their own service address during booking
.

Businesses that provide services at customer locations
 — such as mobile services, repairs, consultations, or on-site appointments
 — can now configure a location where the booker provides the service address at the time of booking
.

This keeps the booking flow simple
 while allowing businesses to collect the exact address for each appointment
.

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What’s New

Businesses can now create an
“Ask the Booker” location
in Services
Customers will be prompted to enter their
service address during booking
The
address is saved with the appointment
The rest of the booking flow remains unchanged

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How It Works

Enable the option to
let bookers enter their own service address
while creating or editing a location
When selected, customers are asked to enter
where the service will take place
The address is
stored with the appointment
and used in details and notifications
Availability, services, and pricing continue to follow the
location configuration

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How to Use

Go to
Calendar Settings → Services (v2) → Locations
Create a new location or edit an existing one
Enable
“Let bookers enter their own service address”
Configure the location name and other details
Assign the location in
Staff Availability
as needed
During booking, customers will be asked to enter their
service address

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Why This Matters

Supports
on-site and mobile service businesses
Enables collecting
accurate addresses per appointment
Keeps the booking experience
simple and consistent
Adds more
flexibility in configuring service locations